3 ways how IoT contributes to Hospitality
Although Internet Of Things is recently on everyone’s lips, it has been around for some time and has been helping hoteliers overcome some of the industry challenges.
#1 – Reduce costs through energy savings
Hospitality is highly concerned with energy consumption and its costs as
“Energy is the second largest spending category for a hotel after employment”, according to Energy Solutions. (Source - HotelNewsNow)
As hoteliers cannot control the customers’ behavior, solutions have been developed in order to save energy without the user manual interaction. For instance, an innovative technique called daylight sensors aims to save energy while increasing indoor lighting uniformity. The technique consists on adjusting the lighting intensity of the LED luminaires according to the amount of daylight coming into the room.
The Radisson Blu Hotel has already equipped its Disneyland Paris’ Hotel with those daylight sensors, which are used for outdoor artificial lighting in the garden and parking areas.
This technique also plays a key role in the guest comfort and experience during their stay.
#2 – Customer comfort and customized experience
Hoteliers’ everyday challenge is to increase their guests’ comfort. Connected devices help to recreate this home away from home atmosphere and personalize the stay of each guest.
According to Hospitality Technology’s report in 2015, "many innovative uses for IoT hotels are implemented to further improve the user experience". (Source - Insights Samsung)
For instance, the App Comfy, developed by Building Robotics, provides more comfortable spaces to customers while saving energy, by adapting the heating and cooling requirements to guest preferences and remembering the setup that has been previously used.
#3 – Predictive maintenance
Predictive maintenance is the process of using sensor data in order to predict equipment failure which leads to significant costs saving.
“Organizations that established enterprise preventive and predictive maintenance programs find that maintenance costs can be reduced by more than 40% and energy consumption by more than 10%”. (Source - Blog Schneider-Electric)
The artificial intelligence IoT platform Verdigris has developed a software and sensors, which are able to determine the energy patterns of a building. The technology they use allows hotels, such as Hyatt Hotels, Starwood Hotels or Marriott, to have energy forecasts, alerts about defective equipment, maintenance reminders and energy usage information for their appliances.
One of their solution is called Einstein Sensor.
“Einstein makes it unbelievably easy to know what's happening inside your building in real time, down to a single appliance”, according to Verdigris CEO, Mark Chung. (Source - PR Newswire)
As sensors and devices will be become easier and cheaper to implement, IOT has a promising future in the Hospitality industry.
If you want to learn more about how your hotel can be energy efficient, click here.